Refunds & Shipments

Our policy

Refunds & Shipment

If your item is not as described, you should contact the [email protected] If you can accept the product and want to keep it, you should negotiate a partial refund. Otherwise, you will get a full refund as established by the seller’s return policy.

Receive a full refund if you don’t receive your order
You will geta refund if your order does not arrive within the delivery time promised. Deliveries arrive within 12-20 days. Keep in mind this is a conservative estimation and packages may arrive sooner.

Longer Protection

You get 3months to submit a Refund Request after your order has been completed.
If your haven’t received your item or find that it’s not as described after the order is complete, you can still submit a refund request for up to 5 months.

If you submit a refund request before the order is complete and then mark it as resolved, you cannot submit another refund request, even if the seller provides this service.

Extra Returns

You can return any product you have bought 3 months after purchase, even those in perfect condition.

Please ensure that the product has not been used and is in the original packaging.
The buyer pays the return shipping costs. How it works: You can return your purchase for any reason and get a full refund. The seller’s return policy will determine who is responsible for the return shipping costs.* *This service becomes unavailable after the order is complete.

You can contact the [email protected] to resolve these problems. You will then be able to request a full refund and return the item…